Before uploading
Please make sure you have your CSV in the correct format before uploading it to our platform. It's not possible to amend the data once uploaded, so it's very important to get it right first time round!
We require the following fields to be uploaded:
First name
Address Line 1
City
Postal code
State/Region
Country
We do not require the names of columns to be the same as our platforms; you can match those on upload. You can see the attached example template of data.
If you are looking to upload more than 2000 sends at once, please get in touch with our team; we'll quality-check the data and upload the CSV for you.
Uploading
Go into a created campaign, and click "upload recipients"
Click "add file" and upload your CSV
Map your column names from the CSV to our internal naming conventions
Check all data looks correct, and fix any data marked as invalid
Submit your data and wait for upload
Check rendered files for recipients within the campaign to make sure all data has mapped correctly