Congratulations! You've created a campaign and are well on your way to standing out in the mailbox. Now that you've created your campaign, here's what happens next:
The following day (Monday to Friday)
8:30am
Our data team will take a look through your campaign and make sure they are happy with the formatting and address data that has been uploaded. Any issues, and they'll pause the campaign and email you. If not, we'll move onto the next step.
9:00am
The team will then create a batch of all of the sends for that day and will split these up between our facilities in New York, California, Canada, and the UK. This will be sent off to our production team, and your campaign will be marked as shipped.
10:00am
Our finance team will review your invoice to make sure it matches any quotes you've received and will charge the card we have on file. They'll also send you an invoice that breaks down your sends for that day.
11:30am (may be day after, volume dependent)
Our production teams will start producing your cards, letters, and envelopes and ordering them into a stack dependent on the product chosen.
2:45pm
Our production teams will begin hand-matching your cards to their respective envelopes and sealing each unit. They will then apply a real stamp to the outside of each envelope and add them to a carrier box ready for collection.
5:30pm
We drop the sends off to our local postmaster, ready for introduction into the carrier network. Delivery times are shown below.
Delivery times
We ship all campaigns through USPS, Royal Mail or Canada Post. Here's a rough estimate of the time it might take:
US (NY or CA) | 4 - 6 working days | USPS |
Rest of US | 5 - 7 working days | USPS |
UK | 3 - 5 working days | Royal Mail |
Europe | 5 - 10 working days | Royal Mail |
Canada | 4 - 7 working days | Canada Post |
Rest of World | 7 - 15 working days | USPS |
For bulk shipping campaigns, they will arrive through a tracked service within 2-3 working days.